Acceuil Agenda International Global operators select Ericsson’s digital BSS for 5G and IoT readiness

Global operators select Ericsson’s digital BSS for 5G and IoT readiness

Communications service providers in Egypt, Ireland and South Africa are the latest to benefit from Ericsson’s Business Support Systems (BSS) leadership, helping them to navigate the demands of 5G monetization.

Ericsson Business Support Solutions (BSS) continue to play an important role in helping operators address 5G-enalbled opportunities and deploy new services more quickly and efficiently. Ericsson currently supports two billion global subscribers with its digital BSS platform – designed to support customer-centric business operations and digital engagement for the 5G era.

In October 2019, Ericsson signed an agreement to transform Vodafone Egypt’s BSS into an industrialized, real-time converged environment. Covering upgrades to the latest versions of Ericsson Charging and Ericsson Mediation, the agreement will provide Vodafone Egypt a seamless, flexible, and cost-cutting evolution towards 5G and IoT readiness.

Alexandre Froment-Curtil, Vodafone Egypt CEO says: “In line with our commitment to innovate, and our strategy focusing on digital transformation, Vodafone Egypt aims to ensure that we actively reduce time-to-market in a way that would not affect customer experience. Ericsson’s billing solution has played a role in enabling our customers to enjoy our new services more quickly and efficiently.”

As 5G uptake continues to ramp up, the need to provide the best customer experience has become critical. Today, Ericsson is the only 5G network technology vendor with a complete digital BSS solution.

In another recent agreement, Ericsson is supporting Ireland’s largest telecom provider, eir, to consolidate the company’s multiple charging systems using the single, comprehensive Ericsson Charging System.

Delivering an all-inclusive solution combining eir’s voice, SMS, and mobile broadband business, Ericsson will provide a future-proof Online Charging System (OCS) to enable increased simplification, greater network stability, and a wider range of functionalities set to benefit eir with an overall reduction in costs and the flexibility to target new markets – including support for new 5G use cases. 

And in South Africa, Ericsson and MTN recently announced a multi-year agreement to modernize, support, and manage the operator’s digital BSS. Ericsson’s Digital BSS suite will cover critical business processes, such as lead-to-service and service-to-cash, that are at the center of MTN Revenue Management and MTN’s Customer Experience focus areas.

Leveraging Ericsson’s Catalog Manager and Ericsson Order Care, MTN will be able to digitalize the product lifecycle from offer creation to fulfillment, while Order Care will equip them to realize operational improvements and service augmentation as well as coordinate hybrid workflows across services, systems, and groups. 

Ericsson’s Digital Business Support System offering provides a full set of charging, billing and catalog capabilities for the digital operator. Its integrated portfolio includes Ericsson BSS products and partner ecosystem, backed by analytics-driven, real-time service and experience control. This end-to-end offering is helping service providers capture digitally-enabled monetization opportunities by improving customer experience and supporting business models for current or future innovations.

Written by Ericsson

Digital Business Africa
Digital Business Africa
Digital Business Africa est le site web de référence sur les infos stratégiques du secteur des TIC, des Télécoms et du Numérique en Afrique. Il est animé par une équipe de journalistes et d'experts passionnés de ces thématiques. Son Directeur de publication est Beaugas Orain DJOYUM , journaliste et consultant en e-Réputation, en communication digitale et en veille stratégique. Pour contacter Digital Business Africa : [email protected] Téléphone: +237 243 25 64 36


Please enter your comment!
Please enter your name here





Recevez gratuitement notre newsletter quotidienne

Votre adresse e-mail est en sécurité



ACTIVITES | 44ème AG de la #FANAF: thème digitalisation et exploitation des données,une priorité. L’ANINF préside le panel Administration, Régulation et Contrôle de la donnée avec @MarcienMackaya ,Directeur Général Adjoint Innovation,fiabilité, responsabilité et sécurité. #FEGASA

#Nigéria : le gouvernement va lancer un projet d’#identificationnumérique des citoyens financé à plus de 400 millions de dollars -''La #Newsletter N° 1483 de #DigitalBusinessAfrica du 20.02.2020".

Cameroun : la ministre Libom Likeng reçoit en audience officielle les trois lauréats du concours du meilleur projet TIC rentrés de Dubaï. - via @DigitalBusiness #DigitalBusinessAfrica

Voir plus...

Liquid Telecom brings MIT Inclusive Innovation Challenge and Summit to Ethiopia

MIT Inclusive Innovation Challenge (IIC) Africa Regional event will be held in Addis Ababa, Ethiopia on 20 September 2019. Event to also...

Cameroon: Makonjo Media and TekCitadel Partner to Launch Two Coding Bootcamps for University STEM Graduates

— Makonjo Media has today August 13, 2019 announced the launch of two coding bootcamps in Buea. Launched in partnership with US-based technology company...

Cameroon, a real reference in Africa with 100% scanning technology for scanning containers

- After the customs services of Benin, the customs services of Nigeria are also interested in the Cameroon experience in the...

Thierry Breton*: The future of supercomputers is being written in Europe [OPINION]

The election of Ursula von der Leyen as the next European Commission president is the perfect opportunity to start a series of...

Cameroon: PM Joseph Dion Ngute asks Henri Eyebe Ayissi to accelerate the digitization of 130,000 land titles

- At the cabinet meeting on 25 July 2019 in Yaoundé chaired by Prime Minister Joseph Dion Ngute (Photo: Hakon...

Morocco: The 2019 AITEX Business Forum will be held on October 24 and 25, 2019 in Rabat with Congo and China as a country...

- The 4th edition of AFRICA IT EXPO (AITEX 2019), the International Business Forum on Information Technology, will be held on...